Catalog Driven OSS/BSS

Catalogs have been at the center of ordering for years. Let us show you how you can extend the power and benefits of a Catalog throughout your OSS/BSS, including service fulfillment and assurance.

Agile IoT Solutions

The proliferation of connected devices and the rapid evolution towards the Internet-of-Things (IoT) demands changes be made in the existing IT infrastructure of your business. Our IoT implementations services will guide you through this new connected paradigm.

Agile ERP Solutions

The deployment of traditional ERP solutions can be daunting. Finding a solution that brings with it best practices, but provides you the opportunity to refine and adapt these processes, is critical. ZCOM is here to help you deploy a solution that provides the right balance of functionality, configurability and cost.

Agile CRM Solutions

Your Customer Relationship Management (CRM) processes are critical to the acquisition, services and retention of your customer base. ZCOM can help deploy a solution that provides the right balance of functionality, configurability and cost.

OSS/BSS Solutions for Telecommunications

Catalog Driven Operations

Catalogs have been at the center of ordering for years. Let us show you how you can extend the power and benefits of a Catalog throughout your OSS/BSS, including service fulfillment and assurance.

ORDER MANAGEMENT

The management of an order from inception through to completion is critical in ensuring that the client is provided the service he ordered, in a timely fashion. ZCOM has designed and built industry leading order management software and can help you succeed in this complex venture.

REVENUE AND BILLING MANAGEMENT

The revenue management systems of today have evolved to be integral to the entire OSS/BSS. They are involved, in real-time, with every phone call made. ZCOM has the experience to help you assess your billing needs.

Industry Solutions

CUSTOMER MANAGEMENT

Your Customer Relationship Management (CRM) processes are critical to the acquisition, services and retention of your customer base. ZCOM can help deploy a solution that provides the right balance of functionality, configurability and cost.

BUSINESS MANAGEMENT

The deployment of traditional ERP solutions can be daunting. Finding a solution that brings with it best practices, but provides you the opportunity to refine and adapt these processes, is critical. ZCOM is here to help you deploy a solution that provides the right balance of functionality, configurability and cost.

INTERNET OF THINGS

The proliferation of connected devices and the rapid evolution towards the Internet-of-Things (IoT) demands changes be made in the existing IT infrastructure of your business. Our IoT implementations services will guide you through this new connected paradigm.

Our Services

Strategy & Architectural Design

Tell us about your Business Problem or Opportunity that you want to address and our Strategy & Architectural team will engineer a design to make IT happen.

Design, Build & Test

We pride ourselves in enabling Agile deliveries through our proven Continuous Integration Testing and Regression Testing tools. ZCOM has the proven track record to deliver the software you need.

Support and Maintenance

We have a 30-year proven track record of building, deploying and maintaining OSS/BSS solutions for the telecommunications industry. Our staff are experienced in providing both proactive and reactive support services.